Warranty & Quality Assurance
At Asafim, we are committed to providing only the highest quality manufactured stone products. We stand behind the durability, authenticity, and craftsmanship of every piece we produce.
Our Warranty Policy
We offer a 10-year warranty on our manufactured stone veneer against manufacturing defects and structural issues when installed correctly according to our guidelines. This warranty covers issues such as cracking, delamination, or significant color fading resulting from manufacturing faults.
What is Covered
Manufacturing defects
Material integrity and durability
Color consistency - excluding natural weathering effects
Structural stability when properly installed
What is Not Covered
Damage caused by improper installation, accidents, or misuse
Natural weathering or fading over time - which is typical for all exterior finishes
Repairs or modifications made by unauthorized personnel
Our Commitment
If you experience an issue covered by our warranty, contact us promptly. We will evaluate the concern and, if applicable, provide a repair, replacement, or suitable solution to ensure your satisfaction and the longevity of your project.
Please retain your purchase receipt and installation documentation for warranty claims.
For more information or to submit a warranty claim, contact our customer service team on support@asafim.com